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Registrar's Office Specialist

2 months ago

Williamsport, Pennsylvania, United States Lycoming College Full time
Job Description

Lycoming College is seeking a highly skilled and detail-oriented Student Records Specialist to join our Registrar's Office team.

About the Role

The Student Records Specialist will be responsible for handling all student records and maintaining their accuracy. This is a public-facing position that requires excellent customer service skills, as the incumbent will handle inquiries from students, staff, and faculty regarding the Registrar's Office.

Key Responsibilities

  • Fulfill requests for transcripts, duplicate diplomas, enrollment verifications, and degree verifications.
  • Data entry of all changes to student records, including program requests, FERPA status, address changes, and notification to the appropriate individuals.
  • Data entry of all advisor assignments and maintenance of any advisor changes.
  • Manage registration-related requests from students, including non-degree registration, pass/fail, audit, course withdrawal, and course sign-in requests.
  • Respond to inquiries from students and advisors during registration and drop/add periods.
  • Assist the Assistant Registrar with transfer credit evaluations.

Administrative Responsibilities

  • Manage the readmission process, including monitoring applicant information, referring cases to the Academic Standards Committee, and communicating outcomes of status information to those involved.
  • Provide various administrative support for the Academic Standards Committee and the Individual Studies Committee, including data entry, handling student appeals, preparing decision letters, and preparing agendas and taking minutes within those meetings.
  • Prepare final examination schedules for the website.
  • Manage classroom facilities in collaboration with Student Life and IT Services.

Additional Responsibilities

  • Serve as Lycoming College's VA Certifying Official, maintaining College compliance with all federal regulations, handling all claims for student VA benefits, working with the VA auditor regarding student records, and participating in ongoing professional development.
  • Serve as a key coordinator in Commencement preparation, collaborating with the Offices of the President and Provost of the College, including registering seniors for graduation, ordering academic regalia and diploma materials, preparing diplomas for the ceremony, and assisting at Commencement.
  • Prepare important reports and lists for Commencement, including Honor's, award recipients, processional, and graduates, and distributing these lists to all applicable parties.
  • Prepare and distribute academic regalia at senior graduation check-in.
  • Prepare reports related to academic actions and assist with maintaining the College Catalog.

Requirements

  • High school graduate required; Associate or Bachelor's degree preferred.
  • Minimum of 3 years administrative experience required.
  • Experience in a college or university Registrar's Office or closely related office preferred.
  • Proficiency in Microsoft Office, especially Word and Excel; excellent written and oral communication skills.
  • Knowledge and experience of federal regulations, such as FERPA.
  • Detail-oriented with a high degree of accuracy.
  • Customer-service attitude.
  • Strong initiative and self-motivation, ownership of work.
  • Attention to detail.
  • Ability to work well as part of a team, values collaboration, and communication.

What We Offer

Lycoming College has an excellent benefits package that includes:

  • Health & Wellness Benefits:
    • Health insurance – Lycoming College offers a wide variety of health plan options available.
    • Dental insurance, including orthodontia coverage.
    • Vision insurance
    • Flexible spending accounts for medical expenses and dependent care expenses
    • Life & accidental death and dismemberment insurance
    • Long-term disability insurance
    • Short-term disability insurance
    • Cancer insurance
    • Personal accident insurance
    • Wellness program
    • Employee assistance program
  • Retirement Benefits:
    • 403(b) retirement plan with up to 8% contributions from the College
  • Tuition Benefits:
    • Free tuition for employees, spouses, and eligible dependents at Lycoming College
    • Free tuition for eligible dependents at over 600 colleges nationwide through Tuition Exchange, Inc.
    • Free tuition for employees, spouses, and eligible dependents at the Pennsylvania College of Technology
  • Paid Leave Benefits:
    • Generous paid time off (PTO)
    • Paid Parental Leave
    • 14 holidays per year
    • Summer hours
  • Employee Perks:
    • 15% discount at the campus bookstore, excluding textbooks and snacks
    • Reduced rates for meal packages for on-campus dining facilities
    • Use of the campus recreations center and gym facilities for employees and household family members
    • Use of the campus Library