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Front Office Coordinator

2 months ago

Williamsport, Pennsylvania, United States Spherion Full time
Job Summary

We are seeking a highly organized and personable Front Office Clerk to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a smooth workflow.

Key Responsibilities:
  • Provide prompt and courteous service to residents, responding to their requests and resolving issues in a timely manner.
  • Manage the walk-up window, receiving residents and distributing zoning forms, applications, and permits as needed.
  • Answer phone calls promptly, retrieve messages, and respond accordingly.
  • Track conversations, follow up as needed, and maintain accurate records.
  • Issue, document, and renew brush cards, as well as place ads and post news and events as directed.
  • Maintain Workman's Compensation records, follow up, and file appropriately.
  • Process incoming mail, date stamp received, and distribute to appropriate departments.
  • Read and analyze incoming e-mails, memos, letters, and reports to determine their significance and distribute accordingly.
  • Create and maintain existing filing systems, both electronic and physical.
Requirements:
  • Excellent communication and collaboration skills.
  • Patience, good listening skills, and the ability to deal courteously and effectively with the public daily.
  • Good writing and proofreading skills, with the ability to write professionally and use proper spelling and grammar.
  • Strong organizational skills to ensure deadlines and appointments are not missed.
  • Multi-tasking and prioritization skills, with the ability to pivot and set aside tasks as needed.
  • HS diploma or equivalent required; formal post-HS training or an associate's degree in a related field is preferred but not required.
  • Minimum of 2 years of related experience.
  • Computer skills, including typing, familiarity with Microsoft Word and Excel, and knowledge of office equipment.
What We Offer:

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.