Director of Financial Aid Operations

3 days ago

Baltimore, Maryland, United States College of Charleston Full time
Job Title: Director of Financial Aid Operations

We are seeking a highly skilled and experienced Director of Financial Aid Operations to join our team. The successful candidate will be responsible for overseeing the daily operations of the Financial Aid Office, ensuring compliance with federal and state regulations, and implementing policies and procedures to ensure the accurate and timely awarding and processing of financial aid programs.

Key Responsibilities:
  • Manage the day-to-day operations of the Financial Aid Office, including administering and monitoring all Title IV, state, and institutional aid programs.
  • Develop and implement policies and procedures to ensure compliance with federal and state regulations.
  • Oversee the management of financial aid data, including creating, analyzing, and presenting complex statistical data to senior administration and other stakeholders.
  • Collaborate with the Office of Advancement to monitor and award scholarships funded through endowment and annual giving.
  • Develop and direct training activities for the Financial Aid staff to ensure an efficient, knowledgeable, and service-oriented team of professionals.
  • Prepare and submit annual reports, including the Fiscal Operations Report, Federal IPEDS Report, and NACUBO Discounting Survey.
Requirements:
  • Bachelor's degree in a related field.
  • Extensive and progressive experience in student financial aid, with increased levels and areas of responsibilities in managing all financial aid office operations.
  • Experience working with accounting and financial aid information systems to access data, maintain records, generate reports, and communicate award information to students.
  • Strong analytical and problem-solving skills, with the ability to come up with solutions to complex problems on short notice.
  • Ability to communicate and work effectively with a diverse socio-economic population.
Preferred Qualifications:
  • PeopleSoft experience.
  • Higher education experience and at least 5 years of directly related Financial Aid Leadership experience.
Working Conditions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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