Director of Financial Aid Operations

21 hours ago


Baltimore, Maryland, United States DaVita Full time
Job Summary

We are seeking a highly skilled and experienced Director of Financial Aid to join our team at Peabody Institute. The successful candidate will be responsible for overseeing the daily operations of the Financial Aid Office, providing exceptional customer service to students and their families, and ensuring compliance with federal, state, and institutional regulations.

Key Responsibilities
  • Supervise the Financial Aid Office and staff, ensuring adequate training and knowledge of office policies and procedures.
  • Manage internal and external scholarship programs, promoting opportunities, reviewing gift agreements, and coordinating external sources of aid with Peabody grant funds.
  • Coordinate the financial aid review process, analyzing student need using Federal and Institutional Methodologies, exercising professional judgment, and making recommendations on appeals.
  • Process Title IV aid, including Verification, Loan Processing, Reconciliation, and Return to Title IV Refunds, in close coordination with the Director of Financial Aid Shared Services.
  • Provide comprehensive oversight and management of the FSEOG and Federal Work-Study (FWS) programs, including community service funds reconciliation.
Requirements
  • Bachelor's Degree.
  • Five years related experience, with prior supervisory experience required.
  • Master's Degree preferred.
  • Direct experience managing federal, state, institutional, and private aid programs within a college or university setting, or other related experience required.
What We Offer

We offer a competitive salary range of $74,400 - $130,400 Annually (Commensurate with experience), a hybrid schedule of 37.5 hours per week, and an exempt status. The ideal candidate will have a strong understanding of financial aid regulations, excellent written and oral communication skills, and the ability to work collaboratively with other departments.



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