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Commercial Customer Portals Technical Product Manager
1 month ago
As a Commercial Customer Portals Technical Product Manager at GE Aerospace, you will be responsible for driving the strategic direction of our product portfolio. You will work closely with product management to create a clear vision for product development, ensuring seamless integration and alignment with stakeholders. Your primary focus will be on delivering high-quality products that meet customer needs.
Key Responsibilities- Implement Lean methodologies to improve business processes and procedures.
- Participate in Kaizen events and other initiatives to drive continuous improvement.
- Collaborate with product teams to develop and implement process improvements.
- Review team work to ensure adherence to Standard Operating Procedures.
- Suggest improvements to address common tickets and issues.
- Ensure timely resolution and communication of all tickets, projects, and activities.
- Manage work prioritization and lead regular meetings to drive standard work processes.
- Partner with business teams to document requirements and test prior to implementation.
- Drive successful execution of requirements with UX, Engineering, and Architecture teams.
- Develop and maintain product documentation, including end-user training, architecture, design, and product information.
- Work closely with stakeholders to define the Product North Star Vision and multi-year roadmap.
- Lead the MYGEHonda portal activities, coordinating with all application owners.
- Ensure portal compliance with ITC Sanctions, including asset and customer requirements.
- Collaborate with portal stakeholders to address tickets, issues, and new requirements.
- Work with TPM partners to drive consistency across the TPM organization and cross-train on additional products.
- Follow and implement standard work as set up within the CCP team.
- Bachelor's degree from an accredited university or college with a minimum of 4 years of professional experience.
- Minimum 3 years of professional experience in Technical Product, Project, or Program Management roles.
- Good communication and interpersonal skills, with the ability to collaborate with peers, business, leadership, and contractor teams.
- Lean practice experience, including Kaizens, VSMs, and problem-solving.
- Agile experience, including Rally, Feature Set, Feature, and User Story writing, and Sprint planning.
- Ability to travel up to 20% as required to support business efforts.
