Pest Management Operations Manager

6 days ago


Powell, Ohio, United States 1st Response Pest Management Full time
About the Role

1st Response Pest Management is seeking a highly skilled and experienced Office Manager to lead our operations and customer service team. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day functioning of our office, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their inquiries, resolving issues, and ensuring their satisfaction.
  • Operations Management: Oversee the day-to-day operations of the office, including managing schedules, coordinating with field technicians, and maintaining accurate records.
  • Leadership: Lead and motivate our office staff, providing guidance, coaching, and support to ensure they have the tools and resources needed to succeed.
  • Business Development: Identify opportunities for business growth, develop strategies to increase revenue, and collaborate with our sales team to achieve sales targets.
  • Administrative Tasks: Manage accounts payable and receivable, process invoices, and maintain accurate financial records.
Requirements
  • 5+ years of office management experience
  • Pest management experience preferred
  • Ability to pass a criminal background check
  • Excellent customer service skills
  • Advanced IT proficiency and comfortable with Google Suite, Excel, Word, etc.
  • Willing and able to obtain a Pest Control Operator's License after training
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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