Client Support Manager
3 weeks ago
GoodLeap is a technology company that delivers innovative financing and software solutions for sustainable products, including solar panels, energy-efficient HVAC systems, and more. Our platform has facilitated over $27 billion in financing for sustainable solutions since 2018.
Job SummaryThe Client Support Manager plays a critical role in ensuring that our partners receive exceptional customer service. This individual will leverage data insights to identify areas for improvement and collaborate with partners to enhance the customer experience.
Key Responsibilities- Provide world-class customer service to our customers
- Partner with installers to improve the customer experience
- Help resolve customer inquiries and concerns
- Communicate with installers regarding project updates
- Effectively manage a pipeline of projects to completion
- Conduct monthly partner due diligence checks
- Analyze data to identify trends and areas for improvement
- Ability to multitask and work independently
- Exceptional verbal and written communication skills
- Solar knowledge preferred
- Bilingual in Spanish preferred
$24.04/hour
GoodLeap is an equal opportunity employer and welcomes applications from diverse candidates. We offer a collaborative work environment and opportunities for professional growth.
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Roseville, California, United States Hilltop Securities Inc. Full time{"title": "Client Service Representative", "content": "Job SummaryHilltop Securities Inc., a leading financial services company, is seeking a highly skilled Client Service Representative to support our Roseville, CA branch. As a key member of our team, you will provide exceptional customer service to our clients, working closely with financial advisors to...
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