Member Team Lead

5 days ago


Canton, Michigan, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Member Team Lead to join our Business Operations team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving business results.

Key Responsibilities
  • Lead a team of associates in providing member service, resolving issues, and ensuring a positive shopping experience.
  • Develop and implement strategies to drive business results, including sales growth, customer satisfaction, and operational efficiency.
  • Collaborate with cross-functional teams to achieve business objectives, including sales, marketing, and operations.
  • Provide coaching, training, and development opportunities to associates to enhance their skills and knowledge.
  • Monitor and analyze sales data, customer feedback, and operational metrics to identify areas for improvement and implement changes.
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience.
  • Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.
What We Offer
  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.

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