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**Lead Restaurant Manager**, **Restaurant General Manager**, **Restaurant Operations Manager**, **Restaurant Manager**

2 months ago

Canton, Michigan, United States Potbelly Sandwich Works Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to lead our team at Potbelly Sandwich Works. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Leadership and Management: Train, coach, and develop all restaurant team members to realize their potential.
  • Staffing and Scheduling: Effectively schedule associates, certified trainers, and shift leaders to ensure optimal coverage and productivity.
  • Customer Service: Ensure that all customers receive exceptional service and that their needs are met.
  • Operations and Maintenance: Maintain a clean and safe restaurant environment, including the kitchen, dining area, and restrooms.
  • Financial Management: Control cost of goods, variances, and inventories within the restaurant.
  • Marketing and Promotions: Develop and implement marketing plans to increase sales and drive customer engagement.
  • Community Involvement: Participate in local community events and activities to promote the restaurant and build relationships with customers and suppliers.
Requirements
  • Experience: Minimum of 2 years as a General Manager in a restaurant or retail environment with P&L responsibility.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to multitask and prioritize, and a strong business acumen.
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
What We Offer
  • Competitive Compensation: Competitive salary and bonus potential.
  • Benefits: Medical, dental, and vision insurance, domestic partnership benefits, paid parental leave, FSA and HSA with employer contribution, commuter benefit program, retirement savings 401(k) with company match, employee assistance program, paid time off, and discount program.
  • Opportunities for Growth: Career growth opportunities and professional development.
About Us

Potbelly Sandwich Works is a fast-casual restaurant chain that serves high-quality sandwiches, salads, and soups. We are committed to providing exceptional customer service and creating a positive work environment for our team members.