Current jobs related to Senior CRM Analyst - New York, New York - Entertainment Benefits Group

  • CRM Analyst

    5 days ago

    New York, New York, United States Coty US LLC Full time

    Job Title: CRM AnalystAbout the Role:We are seeking a highly skilled CRM Analyst to join our dynamic team. As a CRM Analyst, you will be responsible for overseeing the day-to-day management and optimization of CRM platforms, implementing and managing CRM campaigns, and conducting thorough business analysis to understand and document business requirements.Key...

  • CRM Business Analyst

    5 days ago

    New York, New York, United States Coty Full time

    About the RoleWe are seeking a highly skilled CRM Business Analyst to join our dynamic CRM team at Coty. This new role will be deeply involved in CRM and loyalty projects, supporting the implementation and adoption of CRM and the martech stack.Key ResponsibilitiesOversee the day-to-day management and optimization of CRM platforms (Klaviyo, Attentive,...

  • Senior CRM Manager

    2 weeks ago

    New York, New York, United States SourcePro Search, LLC Full time

    Senior CRM ManagerWe are seeking a seasoned Senior CRM Manager to lead our CRM initiatives and drive business growth. The ideal candidate will have a strong background in managing CRM systems, with a focus on data integrity and quality.Key Responsibilities:Maintain and enhance our CRM system, ensuring accurate and accessible contact data for marketing and...

  • Senior CRM Manager

    1 week ago

    New York, New York, United States SourcePro Search, LLC Full time

    Senior CRM ManagerWe are seeking a seasoned Senior CRM Manager to lead our CRM strategy and implementation. The ideal candidate will have a strong background in managing CRM systems, with a focus on data integrity and quality.Key Responsibilities:Maintain and enhance our CRM system, ensuring accurate and accessible contact data for marketing and...

  • CRM Business Analyst

    1 week ago

    New York, New York, United States Michael Page Full time

    About the RoleMichael Page is seeking a CRM Business Analyst to join our team in New York. As a key member of our Financial Services practice, you will be responsible for providing data analytics and database management expertise to our clients.Key ResponsibilitiesDevelop and maintain databases to support business intelligence and data...

  • CRM Senior Manager

    1 week ago

    New York, New York, United States ESPN Full time

    Job Title: CRM Senior ManagerJob Summary:ESPN is seeking a highly experienced CRM Senior Manager to lead our data and technical strategy, and activation to support marketing for our in-house CRM team. The ideal candidate will have a proven track record of implementing and leading industry data-driven CRM strategies and tactics across...

  • Senior CRM Manager

    4 days ago

    New York, New York, United States SourcePro Search, LLC Full time

    We are seeking a seasoned Senior CRM Manager to lead our CRM system and champion data integrity and quality. The ideal candidate will have at least 10+ years of experience in managing and enhancing office applications, with a focus on maintaining data integrity and quality in CRM software environments. Proficiency in Salesforce is a must, along with hands-on...

  • CRM Data Analyst

    3 weeks ago

    New York, New York, United States Lunar Solar Group Full time

    About Lunar Solar GroupLunar Solar Group is a high-impact advertising agency that collaborates with consumer-focused brands to identify growth opportunities and innovative marketing strategies. Our agency combines digital marketing expertise with a suite of creative services to help brands scale. We're a globally recognized growth consultancy, technology...

  • CRM Business Analyst

    1 month ago

    New York, New York, United States Synechron Full time

    Job Title: CRM Business AnalystJoin Synechron, a leading global digital transformation consulting and technology services company, as a CRM Business Analyst. In this role, you will be responsible for conducting business analysis and documenting business requirements. You will work closely with end-users, product managers, UX, and other technology partners to...

  • Senior Marketing Data Analyst, CRM and Governance

    1 week ago

    New York, New York, United States Peloton Full time

    Peloton Interactive, Inc. is seeking a highly skilled Senior Marketing Data Scientist, CRM and Governance to join our team in New York, NY. The ideal candidate will have a strong background in data modeling, machine learning, and data governance, with experience in deploying sophisticated data models to improve segmentation, personalization, and targeting...

  • Senior Property Accountant

    3 weeks ago

    New York, New York, United States CRM Residential Full time

    Senior Property AccountantCareer Opportunity at CRM ResidentialWe are seeking a highly skilled Senior Property Accountant to join our team in the property management company. The ideal candidate will have a strong background in accounting and finance, with experience in property management.Key Responsibilities:Manage and oversee all accounting functions for...

  • Senior Data Analyst

    2 weeks ago

    New York, New York, United States Entertainment Benefits Group Full time

    Job Title: Senior Data AnalystEntertainment Benefits Group is seeking a highly skilled Senior Data Analyst to join our team. As a key member of our CRM team, you will be responsible for analyzing and reporting on email and SMS marketing campaign performance metrics.Key Responsibilities:Monitor and analyze email and SMS marketing campaign performance metrics,...

  • Senior Data Analyst

    2 weeks ago

    New York, New York, United States Entertainment Benefits Group Full time

    Job Title: Senior Data AnalystEntertainment Benefits Group is seeking a highly skilled Senior Data Analyst to join our CRM team. As a key member of our analytics team, you will be responsible for monitoring and reporting on the overall health of our CRM programs, including list growth, channel performance, campaign performance, and testing results.Key...

  • Senior Strategist, CRM Specialist

    2 weeks ago

    New York, New York, United States Publicis Groupe Full time

    Job Title: Senior Strategist, CRM SpecialistWe are seeking a highly skilled Senior Strategist to join our team at Publicis Groupe. As a key member of our CRM and Digital Experience team, you will be responsible for developing and executing marketing strategies that drive customer acquisition, loyalty, and retention.Key Responsibilities:* Lead...

  • Senior Financial Analyst

    4 days ago

    New York, New York, United States Jobot Full time

    Competitive compensation and benefits packageThis is a fantastic opportunity to play a pivotal role in our company's financial operations. As a Senior Accountant, you will be responsible for overseeing and managing the Accounts Receivable Analyst, performing month-end closing procedures, and assisting in forecasting activities for revenue, billings, and...

  • Senior Oracle Developer

    2 months ago

    New York, New York, United States Atlantic Partners Corporation Full time

    About the RoleWe are seeking a highly skilled Senior Oracle Developer to join our team at Atlantic Partners Corporation. As a key member of our development team, you will be responsible for designing, developing, and implementing Oracle CRM solutions.Key ResponsibilitiesDesign and develop Oracle CRM applications using Java and PL/SQLCollaborate with...

  • Senior Financial Analyst

    4 weeks ago

    New York, New York, United States Jobot Full time

    Senior Accountant Job DescriptionJobot is seeking a highly skilled Senior Accountant to join their growing team. This is a brand-new role created to support the company's growth and will be responsible for the revenue reporting across the organization.Key Responsibilities:Oversee and manage the Accounts Receivable AnalystPerform month-end closing procedures,...

  • Senior MS Dynamics Developer(CRM)

    5 days ago

    New York, New York, United States Best Buy Health Full time

    Job DescriptionJob Title: Senior MS Dynamics Developer(CRM)Job Summary:We are seeking a highly skilled Senior MS Dynamics Developer(CRM) to join our team at Best Buy Health. As a key member of our development team, you will be responsible for designing, developing, and implementing CRM solutions that enhance our customer relationships and improve business...

  • Senior Oracle Developer

    2 months ago

    New York, New York, United States Atlantic Partners Corporation Full time

    About the RoleWe are seeking a highly skilled Senior Oracle Developer to join our team at Atlantic Partners Corporation. As a key member of our development team, you will be responsible for designing, developing, and implementing Oracle CRM solutions.Key ResponsibilitiesDesign and develop Oracle CRM applications using Java and PL/SQLCollaborate with...

  • Senior Financial Analyst

    4 weeks ago

    New York, New York, United States Jobot Full time

    Senior Accountant Job DescriptionJobot is seeking a highly skilled Senior Accountant to join their growing team. This is a brand-new role created to support the company's growth and will be responsible for the revenue reporting across the organization.Key Responsibilities:Oversee and manage the Accounts Receivable AnalystPerform month-end closing procedures,...

Senior CRM Analyst

2 months ago

New York, New York, United States Entertainment Benefits Group Full time
Company Overview

Entertainment Benefits Group (EBG) is a rapidly expanding e-commerce enterprise specializing in live entertainment and travel services. EBG facilitates millions of transactions each year by offering a diverse range of attractions, activities, live events, accommodations, and various products through exclusive, membership-based programs and direct distribution channels.

EBG operates a comprehensive suite of technological solutions and manages a network of membership-driven websites that engage a targeted audience, delivering exceptional distribution opportunities for leading brands. EBG proudly maintains the largest travel and entertainment benefits program in the nation, serving over 40,000 corporate clients and reaching more than 50 million employees through its Corporate Perks Programs.

Position Overview

The Senior Analyst for CRM is a key partner in reporting and analytics for the CRM division, focusing on email and SMS marketing initiatives. This role involves monitoring and analyzing the overall performance of EBG's CRM programs, including list growth, channel effectiveness, campaign outcomes, and testing results. You will be tasked with understanding the factors influencing channel performance and proposing solutions and testing strategies to enhance key performance indicators (KPIs) such as open rates, click rates, conversion rates, and unsubscribe rates.

Your analytical insights will play a crucial role in EBG's mission to deliver value to users, clients, and partners while driving revenue growth for the organization.

Key Responsibilities:
  • Track, analyze, and report on the performance metrics of email and SMS marketing campaigns, including open rates, click-through rates, conversion rates, and revenue generated.
  • Evaluate and report on the health of email and SMS lists, including new subscriber sources, unsubscribes, bounces, and overall engagement.
  • Collaborate closely with the Email Service Provider (ESP) and internal data teams to ensure the quality and accessibility of data necessary for reporting and analytics.
  • Lead A/B and multivariate testing initiatives to optimize content, subject lines, send times, and other critical elements to enhance performance.
  • Assess the role of email and SMS within the broader marketing strategy and their impact on customer acquisition, retention, and website behavior.
  • Assist the CRM team in developing targeted lists and cross-channel sending strategies based on customer behavior and characteristics.
  • Implement advanced segmentation and contact strategies in partnership with the Digital Marketing team to maximize the effectiveness of all marketing channels.
  • Clearly summarize key insights and recommendations for various internal stakeholders, including senior management.
  • Foster strong working relationships across departments and teams, built on trust and mutual respect.

Compensation: Salary Range: $110-150k

Salary will be determined based on various factors, including relevant experience, knowledge, skills, and alignment with market data.

Qualifications:
  • Bachelor's degree or an equivalent combination of education and experience.
  • 4+ years of experience in CRM analytics, focusing on reporting and analysis of email programs and campaigns.
  • In-depth knowledge of B2C email marketing, database marketing, data integration, and CRM.
  • Extensive hands-on experience with marketing mix models, multi-channel attribution, customer segmentation, and incrementality measurement approaches.
  • Proficient in manipulating large, complex data sets and utilizing BI Tools (Tableau preferred) to summarize and visualize findings.
  • Experience with enterprise-level digital analytics platforms (e.g., Adobe Analytics, Google Analytics).
  • Strong organizational skills, ownership mentality, and the ability to lead projects and communicate effectively.
  • Exceptional problem-solving, analytical, and quantitative skills, with the ability to synthesize findings into actionable recommendations.
  • Excellent communication skills, capable of conveying complex data and information clearly to a diverse audience.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple projects and maintaining high accuracy and attention to detail.
  • Ability to work onsite 2 days per week.
  • Sponsorship is not available for this role.

Additional Benefits:
  • Medical, Dental & Vision coverage.
  • 401k Matching.
  • Short and Long Term Disability (Company Paid).
  • Basic Life and AD&D (Company Paid).
  • Additional Voluntary Benefits (including life, legal, critical care, and more).
  • Flexible Work Arrangements.
  • 3 Weeks of PTO + 5 Personal Days.
  • Paid Holiday Break from Christmas to New Year.
  • Paid Holidays.
  • Fitness Centers (location dependent).
  • Annual Day of Giving.
  • Company Bonus Program.
  • Annual $1000 in Tickets-At-Work gift cards for full-time employees to enjoy the savings marketplace.