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Clinical Operations Coordinator

2 months ago

Tempe, Arizona, United States La Frontera Center Inc. Full time
Job Summary

We are seeking a highly skilled Clinical Coordinator to join our team at La Frontera Center Inc. This is a full-time position responsible for ensuring the quality of services to clients, coordinating day-to-day operations of the program, and recommending and implementing changes that would improve the delivery of services.

Key Responsibilities
  • Assist the manager with administrative and clinical supervision of staff and volunteers, evaluating their performance and making recommendations for personnel actions.
  • Direct the day-to-day operations of the program, scheduling meetings, and ensuring quality assurance of service delivery.
  • Monitor individual staff and intern performance to meet productivity standards, recommending changes to improve service delivery.
  • Develop, implement, and maintain at least one clearly defined program area, ensuring regular supervision and review of staff performance.
  • Comply with and ensure compliance by staff with the agency's standard of care for service delivery, assisting with Quality Management, Quality Assurance, and Utilization Review as assigned.
  • Ensure quality service delivery, including clinical care and documentation, maintaining all client records in accordance with agency policies and procedures.
  • Actively participate in ad hoc committees and work groups as assigned, providing instruction and training for interns and staff.
  • Adhere to the agency's policies and procedures, maintaining professional conduct consistent with ethical professional practice.
Requirements
  • Master's Degree in Psychology, Counseling, Social Work, or a directly related field.
  • Crisis, call center, and chat & text experience preferred.
  • Experience in the mental/behavioral health field preferred.
  • Demonstrated ability to remain calm in stressful situations and collaborate/work in a team environment.
  • A fingerprint clearance card is required or eligibility to obtain one.
What We Offer
  • Generous PTO (15 days the first year).
  • 10 paid holidays per year.
  • Medical plans (4 choices).
  • Dental plans (2 choices).
  • Vision plans (2 choices).
  • 403(b) retirement plan.
  • Retirement Allowance.
  • Company-paid Life/AD&D and Long-term Disability.
  • Voluntary additional Life and Short-term Disability.
  • Tuition Reimbursement.
  • Elder Care assistance.
  • Pet Insurance and much more.

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.