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Executive Team Leader of Service Operations

2 months ago

Urbandale, Iowa, United States Target Full time
About the Role

We are seeking a highly skilled and experienced Service and Engagement Executive Team Leader to join our team at Target. As a key member of our leadership team, you will be responsible for driving guest service excellence and ensuring a seamless shopping experience for our guests.

Key Responsibilities
  • Lead a team of Guest Advocates and Service and Engagement Leaders to deliver exceptional guest service and drive sales growth.
  • Develop and implement strategies to improve guest engagement, problem-solving, and resolution.
  • Manage department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies to drive business results.
  • Recruit, select, and talent manage hourly team members and leaders to ensure a high-performing team.
  • Drive a culture of accountability, continuous learning, and development within the team.
Requirements
  • 4-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen and ability to analyze data to drive business decisions.
  • Ability to manage conflict, lead, and hold others accountable.
  • Flexibility to work a variety of schedules, including nights, weekends, and holidays.
What We Offer

As a Service and Engagement Executive Team Leader at Target, you will have the opportunity to work in a fast-paced and dynamic environment, driving business results and making a meaningful impact on our guests' shopping experience. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.