Customer Service Team Lead

4 weeks ago


Urbandale, Iowa, United States Government Jobs Full time
Job Summary:

As a Customer Service Supervisor at Government Jobs, you will oversee our customer service team and ensure our customers receive exceptional service at all times. Your responsibilities will include supervising and training a team of customer service representatives, coordinating and processing billing and receiving functions, and collaborating with the field staff.

Key Responsibilities:
  • Supervise and train a team of customer service representatives
  • Coordinate and process billing and receiving functions
  • Collaborate with field staff

Requirements:
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

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