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Customer Service Team Lead

1 month ago


Urbandale, Iowa, United States Government Jobs Full time
Job Title: Customer Service Supervisor

At Government Jobs, we are seeking a highly skilled and experienced Customer Service Supervisor to join our team.

Key Responsibilities:

  • Supervise and train a team of customer service representatives to ensure exceptional service delivery.
  • Coordinate and process billing and receiving functions to ensure seamless operations.
  • Collaborate with field staff to achieve service quality goals.

Requirements:

  • Proven experience in customer service supervision and team management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].