Utility Billing Representative

7 days ago


New Braunfels, Texas, United States New Braunfels Utilities Full time
Job Overview:

New Braunfels Utilities is seeking a skilled Billing Services Representative to join our team. As a Billing Services Representative, you will be responsible for ensuring accurate and timely billing of utility services and city services.

You will analyze meter reading verification reports, research irregularities in usage, and verify and confirm reads using software. Additionally, you will check high-usage accounts for potential leaks, monitor vacant and disconnected accounts for usage, and research unexplained usage.

You will also create billing files, send them to an outsourced bill print processor, and check billing statements for accuracy prior to approval for mailing. Furthermore, you will post billing batches, check each route for unbilled accounts, and work closely with other departments to resolve issues related to meter reads, missing meters, stopped meters, and usage/read problems.

We offer a competitive salary and benefits package. If you are a motivated, detail-oriented individual with strong analytical skills, we encourage you to apply for this exciting opportunity.



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