Utility Billing Specialist
1 week ago
The Billing Services Representative is responsible for accurate and timely billing of 3 utility services, water, electric, and wastewater, and two city services, garbage and recycling. The representative may be tasked with functions including loading of meter reads and accounts, verifying the calculation of customer bills, and processing of statements.
This role requires excellent time management, listening skills, attention to detail, accuracy, adaptability, and stress management skills. If you are able to analyze multiple meter reading verification reports, research irregularities in usage, and verify reads using various software, we encourage you to apply.
Key Responsibilities
- Analyze multiple meter reading verification reports for each route
- Awareness of current weather conditions and understanding of historical usage
- Research irregularities in electric, water, and wastewater usage
- Verify and confirm reads using various software; MeterSense and Itron
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a retirement plan and paid time off.
About Us
New Braunfels Utilities is committed to providing safe, reliable, and affordable utility services to our community. We value our employees and strive to create a work environment that promotes growth, teamwork, and excellence.
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