Utility Services Representative

15 hours ago


New Port Richey, Florida, United States Pasco County, FL Full time

**Utility Services Representative**

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Utility Services Representative in Pasco County. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, addressing their concerns and resolving issues related to utility services.

Main Responsibilities:

  • Respond to customer inquiries and resolve issues via phone, email, and in-person
  • Gather and process data to troubleshoot and resolve customer complaints
  • Collaborate with Operations and Maintenance crews to address urgent customer needs
  • Maintain accurate records and reports to ensure efficient customer service delivery

Requirements and Expectations:

  • High school diploma or equivalent required; 3 years of experience in customer service preferred
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment

Benefits and Compensation:

  • Pasco County offers a competitive salary range and a comprehensive benefits package
  • Opportunities for professional growth and development
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