Utility Services Representative
15 hours ago
**Utility Services Representative**
Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Utility Services Representative in Pasco County. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, addressing their concerns and resolving issues related to utility services.
Main Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, and in-person
- Gather and process data to troubleshoot and resolve customer complaints
- Collaborate with Operations and Maintenance crews to address urgent customer needs
- Maintain accurate records and reports to ensure efficient customer service delivery
Requirements and Expectations:
- High school diploma or equivalent required; 3 years of experience in customer service preferred
- Excellent communication and problem-solving skills
- Ability to work effectively in a fast-paced environment
Benefits and Compensation:
- Pasco County offers a competitive salary range and a comprehensive benefits package
- Opportunities for professional growth and development
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