Retail Store Customer Service Representative
1 month ago
Job Summary:
This position as a Retail Store Customer Service Associate is critical to our retail stores' success. You will work closely with wholesale and retail customers to understand their needs, answer their questions about our products, and provide them with the right solutions.
Key Responsibilities:
- Provide excellent customer service and assist customers in person and over the phone to determine their needs
- Build trust relationships with customers and process sales transactions accurately
- Achieve sales goals and maintain precise work order files and formulas
- Stock shelves, set up displays, and maintain in-stock and presentable areas
- Assist in making deliveries and maintain store equipment
Requirements:
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Willing to work all scheduled hours, which may include evenings and weekends
Preferred Qualifications:
- Valid, unrestricted Driver's License
- High School diploma or GED
- At least one year of experience in delivery, retail, or customer service
- Previous work experience selling paint and operating tinting and mixing equipment
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