Customer Service Representative

4 weeks ago


Washington, Indiana, United States German American Full time

Job Title: 1672 FT Customer Service Specialist

Overview: As a Customer Service Specialist at German American Bancorp, you will be the first point of contact for clients, providing exceptional service and support to meet their banking needs.

Key Responsibilities:

  • Client Interaction: Work face-to-face with clients in the branch location, manage cash transactions, and assist clients and team members.
  • Needs Assessment: Identify opportunities to better serve clients, build long-lasting relationships, and provide personalized solutions.

Requirements:

  • Confidentiality: Maintain confidentiality and handle sensitive information with discretion.
  • Communication: Listen closely to understand client needs and communicate effectively to resolve issues.

What We Offer:

  • Competitive Benefits: Medical, dental, vision, STD, LTD, Life insurance, and more.
  • Professional Development: Education assistance program, paid parental bonding leave, and wellness benefits.
  • Recognition and Rewards: Service awards, financial benefits, and national and local discounts.

About Us:

German American Bancorp is a family of financial services companies committed to delivering genuine, customized, personal service to customers and communities. Our employees bring the Shield of Excellence commitment to life with each interaction.



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