Program Coordinator, NV Promise Scholarship Services

6 days ago

Las Vegas, Nevada, United States College of Southern Nevada Full time
About the Role

The College of Southern Nevada is seeking a highly skilled and motivated Program Coordinator to join our team in the NV Promise Scholarship Services department. As a key member of our team, you will play a vital role in the development and implementation of CSN NV Promise Scholarship programming, data management, communications, and other aspects of providing support for operations related to the CSN NV Promise Applicants and Scholars.

Key Responsibilities
  • Assist the mentoring and service manager with the development and implementation of CSN NV Promise Scholarship programming.
  • Manage the database of applicants and NV Promise scholars, produce reports, and document communications.
  • Work with internal partners, including Marketing and Communications, to develop and distribute messages to promote applications and move students through the NV Promise Program steps.
  • Assist the Manager of Mentoring and Service in the relationship with CCSD.
  • Work closely with Recruitment, Financial Aid, and other internal partners to provide information to applicants, scholars, parents, and partners.
Requirements
  • Bachelor's degree in a related field (Education, Liberal Arts, Business, Social Sciences) and two years of relevant experience (case management, program management, volunteer development, event planning, working with non-profits and community organizations in partnership building) from an accredited college/university; OR an equivalent combination of education and experience.
  • Experience developing, leading, managing, and/or evaluating educational programs to align with student learning and institutional outcomes.
  • Experience interpreting and implementing institutional policies and procedures for the Nevada System of Higher Education.
  • State of Nevada Department of Education K-12, and FERPA.
  • Experience using computers and distance technologies for data entry, creating documents and forms, doing internet searches, communicating in different formats, participate in web-based communication and training, and/or market and deliver educational programming online.
  • Intermediate to advanced ability in the use of a personal computer and current software applications including Microsoft Office Suite (Word, Access, Excel, PowerPoint, Outlook, MS Teams, Sway) and Adobe Suite.
  • Bilingual Spanish.
Preferred Qualifications
  • In-depth knowledge of NV Promise Program legislative and institutional requirements and parameters.
  • CCSD/K-12 regulations and procedures impacting mentoring and service programs, including NV Promise.
  • Knowledge of K-12 structures and programs, FERPA rules governing privacy, NSHE and community college policies and procedures, core curriculum of university, barriers faced by underrepresented college students, follow-up processes, and the greater Las Vegas community.
  • Proven ability to develop, lead, manage, and/or evaluate educational programs.
  • Skills in conception, management, planning, organizing, and execution of events, workshops, and programs.
  • Proficiency in use of a personal computer and current software applications including, but not limited to, Microsoft Office Suite (Word, Access, Excel, PowerPoint, and Outlook) and Adobe Suite.
  • Developed ability to utilize software, manage data and issue ongoing reports on a variety of platforms (Access, SQL databases, People Soft, Radius) and for diverse audiences (internal and external). Intermediate to advance the ability to use programs like CANVAS, WebEx, Zoom, and Google Meets to deliver educational programming online.
  • Developed ability to utilize software, manage data and issue ongoing reports on a variety of platforms and for diverse audiences. Excellent verbal and written communication; interpersonal communication and human relations skills. Exceptional customer service.
  • Ability to work independently; work in a team; establish and maintain relationships with faculty and campus staff; organize, lead and conduct meetings; solve problems; derive strategies and action items from complex verbal and written information; effectively handle conflict and dissent; conduct workshops; research, identify and implement best practices of mentoring, service, equity and inclusion; write reports; handle budgets; interpret and implement college policies and procedures; maintain confidentiality of information; work with a diverse student and employee population including all identities, ethnicities, cultures and national origins; manage, prioritize, and complete multiple projects/tasks in an efficient and timely manner while maintaining focus on organizational goals.
  • Ability to coordinate complex program activities with internal and external stakeholders.

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