Site Administrator
4 weeks ago
About the Role:
The Site Administrator is a key position at American Express Global Business Travel, responsible for the development and customization of all online booking tool functions and features for online travel.
Key Responsibilities:
- Programming and maintenance of online bookings tools
- Site enhancements, reconfigurations, and troubleshooting
- Assisting in the coordination of implementing and testing new customer online sites for end-user experience and successful online reservations
- Collaborating with Operations Managers/Supervisors and mid-office team for enhancements and/or troubleshooting of customer sites
- Testing and documenting results of online booking tool programming options and expected results
- Assisting with project management and task tracking
Requirements:
- Site programming knowledge of SAP Concur Travel, Deem, GetThere, and Neo (KDS)
- Proficiency with Sabre GDS
- Proficiency with Microsoft Office: Word, Excel, Outlook
- Excellent written and verbal communication skills
- Excellent analytical and problem-solving abilities
- Proven ability to work with cross-functional teams and 3rd-party suppliers to achieve business results
- Excellent organizational and follow-through skills
- Understanding of mid-office automation, frontline operations, and ticketing
What We Offer:
American Express Global Business Travel is committed to providing a comprehensive benefits package, including flexible benefits, travel perks, and professional development opportunities.
Equal Employment Opportunity:
American Express Global Business Travel is an equal opportunity employer and welcomes applications from diverse candidates.
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