Director of Membership Engagement
19 hours ago
We are seeking a highly skilled and experienced Director of Membership Engagement to lead our membership development efforts. As a key member of our team, you will be responsible for designing and implementing programs and initiatives to enhance member engagement and satisfaction.
Key Responsibilities:
- Develop and execute a strategic plan to increase membership numbers and diversify the membership base.
- Build and maintain strong relationships with members, prospective members, and key stakeholders and sponsors.
- Collect and analyze membership data and trends to identify opportunities for growth and retention.
- Collaborate with marketing and communication teams and staff to create campaigns that drive membership recruitment and renewal.
Requirements:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Master's degree preferred.
- Minimum of 5-7 years of experience in membership management, engagement, or related roles, with a proven track record of success.
- Strong leadership and team management skills, with experience in mentoring and developing staff.
- Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse membership base.
- Proficiency in membership management software and other relevant technologies.
Working Conditions:
- Full-time position – generally 37.5 hours per week.
- Hybrid work environment.
- Travel will be required for events, conferences and membership meetings – roughly 20%.
- Flexible hours as needed to accommodate membership needs and events.
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