Salesforce Business Analyst

1 week ago


Charlotte, North Carolina, United States Pantheon Data Full time
Job Title: Salesforce Business Analyst - Government Solutions Expert

At Pantheon Data, we are seeking a skilled Salesforce Business Analyst to join our team. As a Government Solutions Expert, you will be responsible for developing and maintaining Salesforce solutions within a government environment.

Key Responsibilities:

  • Collaborate with product owners and stakeholders to gather and define business requirements
  • Work with Scrum teams to design, develop, and maintain Salesforce solutions that meet business needs
  • Ensure all solutions comply with relevant government regulations and standards
  • Develop detailed user stories and process flows to support the design and development of Salesforce solutions
  • Collaborate with developers to conduct unit testing and ensure solutions meet business requirements
  • Provide training and support to end-users and team members on Salesforce functionalities and best practices
  • Create and maintain comprehensive documentation for all solutions and processes
  • Identify opportunities for process improvements and implement best practices to enhance Salesforce usage

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 5 years of experience as a Business Analyst, with specific experience in Salesforce and government projects
  • Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Service Cloud Consultant
  • Proficiency in Salesforce, including configuration, customization, and communication, collaboration, and problem-solving skills

Preferred Skills and Experience:

  • Additional Salesforce certifications such as Salesforce OmniStudio and Public Sector Foundation
  • Experience working in Agile environments and familiarity with Scrum methodologies
  • Proven track record of managing projects within a government environment

Clearance Requirements:

  • U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance

Work Location:

  • United States

Compensation:

  • The salary range for this position is $79,000 - $132,000

Benefits:

  • We offer competitive salaries and benefits to increase employee satisfaction and productivity
  • SmartBenefits through the Washington Metro Area Transportation Authority
  • Tuition assistance may be available for continuing education expenses and certifications related to their position

Equal Opportunity Employer:

  • Pantheon Data is an Equal Opportunity and Affirmative Action Employer
  • We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class


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