Salesforce Platform Administrator
1 week ago
We are seeking a skilled and detail-oriented Salesforce Administrator to join our team at Deephaven Mortgage.
About the RoleAs a Salesforce Administrator, you will play a crucial role in managing and optimizing our Salesforce platform to support our sales and business operations.
Key Responsibilities- Configure and customize Salesforce to align with business processes, including fields, objects, workflows, validation rules, and process automation.
- Provide user support by addressing inquiries, troubleshooting issues, and assisting with user training to ensure efficient use of Salesforce.
- Ensure data integrity by managing data imports, exports, cleansing, and deduplication activities within Salesforce.
- Set up and manage user profiles, roles, permissions, and access controls to maintain data security and privacy.
- Create and maintain custom reports, dashboards, and data visualizations to provide insights into sales performance and business metrics.
- Collaborate with IT teams to integrate Salesforce with other systems and applications, ensuring seamless data flow and process automation.
- Design and implement workflow automation using Process Builder, Flow, and other Salesforce automation tools.
- Stay up-to-date with Salesforce releases and new features, and plan and execute system upgrades and enhancements.
- Maintain thorough documentation of system configurations, processes, and best practices for future reference.
- Identify opportunities to enhance system efficiency, user experience, and overall productivity, and implement improvements accordingly.
- Bachelor's degree in business, Information Technology, or a related field.
- Proven experience (3 years) as a Salesforce Administrator, with Salesforce Administrator certification (ADM-201) preferred.
- Mortgage industry experience preferred.
- Adobe, Marketo application experience preferred.
- Strong understanding of Salesforce platform capabilities and best practices.
- Proficiency in configuring and customizing Salesforce using point-and-click tools.
- Excellent problem-solving and troubleshooting skills.
- Effective communication and interpersonal skills.
- Detail-oriented with a focus on data accuracy.
- Ability to work independently and collaboratively in a team environment.
- Competitive base salary.
- 401(k) plan with an employer match.
- Health insurance with a generous employer contribution that begins your first day of employment.
- Flexible work/life balance with Responsible Time Off.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about Salesforce, we encourage you to apply for this exciting opportunity.
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