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Salesforce Business Analyst

4 weeks ago

Charlotte, North Carolina, United States Pantheon Data Full time
Job Title: Salesforce Business Analyst

We are seeking a skilled Salesforce Business Analyst to join our team at Pantheon Data. The ideal candidate will have extensive experience in developing and maintaining Salesforce solutions within a government environment.

Responsibilities:
  • Collaborate with product owners and stakeholders to gather and define business requirements.
  • Work with Scrum teams to design, develop, and maintain Salesforce solutions that meet business needs.
  • Ensure all solutions comply with relevant government regulations and standards.
  • Develop detailed user stories and process flows to support the design and development of Salesforce solutions.
  • Collaborate with developers to conduct unit testing and ensure solutions meet business requirements.
  • Provide training and support to end-users and team members on Salesforce functionalities and best practices.
  • Create and maintain comprehensive documentation for all solutions and processes.
  • Identify opportunities for process improvements and implement best practices to enhance Salesforce usage.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience as a Business Analyst, with specific experience in Salesforce and government projects.
  • Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Service Cloud Consultant.
  • Proficiency in Salesforce, including configuration, customization, and integration.
  • Excellent communication, collaboration, and problem-solving skills.
Preferred Skills and Experience:
  • Additional Salesforce certifications such as Salesforce OmniStudio and Public Sector Foundation.
  • Experience working in Agile environments and familiarity with Scrum methodologies.
  • Proven track record of managing projects within a government environment.
Clearance Requirements:

U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.

Work Location:

United States - Remote.

Compensation:

The salary range for this position is $79,000 - $132,000. This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location, and possibly contractual requirements.

Benefits:

We offer competitive salaries and benefits to increase employee satisfaction and productivity. Additional benefits include SmartBenefits through the Washington Metro Area Transportation Authority and tuition assistance for continuing education expenses and certifications related to the position.