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Library Assistant

2 months ago

New York, New York, United States The New York Public Library Full time
Job Title: Library Information Assistant

We are seeking a highly skilled and enthusiastic Library Information Assistant to join our team at The New York Public Library. As a key member of our library staff, you will provide exceptional service to patrons of all ages, assisting with information queries, circulation services, and supporting outreach and programming activities.

Key Responsibilities:
  • Provide circulation and reference services to library patrons, utilizing print, media, and digital resources.
  • Answer questions from the public in person, over the telephone, and electronically, demonstrating excellent communication and interpersonal skills.
  • Perform community outreach to promote and increase public participation and use of library services.
  • Assist in planning and delivering library programs for children, teens, and adults, showcasing creativity and enthusiasm.
  • Instruct patrons on the use of the Internet, computer applications, and other library services, ensuring a high level of technical expertise.
  • Manage fines and fees, collection development, reserves, and opening/closing procedures, demonstrating attention to detail and organizational skills.
  • Ensure patrons adhere to library policies and procedures, maintaining a positive and respectful environment.
  • May assume responsibility for the facility, staff, and operations in the absence of the Library Manager, demonstrating leadership and problem-solving abilities.
Requirements:
  • Bachelor's degree required, preferably with a strong liberal arts background.
  • Successful public service experience, with the ability to work well with a diverse patronage.
  • Demonstrated interpersonal, oral, and written communication skills.
  • Ability to work as part of a team, with a strong appreciation for literature and a desire to encourage reading in others.
  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously.
  • Proficiency in computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.
  • Demonstrated knowledge of computer services, including online searching, social media, and reference resources and databases.
  • Preferred language: Spanish.
Work Environment:
  • Public service library.
Physical Duties:
  • Lifting up to 15 lbs.
  • Sitting and standing for periods of time.
  • Daily use of a computer.
Union/Non Union:
  • Local 1930.
FLSA Status:
  • Non-Exempt.
Schedule:
  • 17.5 hours per week, to be scheduled during branch hours.