Library Assistant

4 weeks ago


New York, New York, United States The New York Public Library Full time
Job Summary

The New York Public Library is seeking a skilled Library Information Assistant to provide exceptional service to patrons of all ages. As a key member of our team, you will be responsible for assisting with information queries, providing circulation services, and supporting outreach and programming activities.

Key Responsibilities
  • Provide reference and instruction services to patrons using print, media, and digital resources
  • Answer questions from the public in person, over the phone, and electronically
  • Develop and implement community outreach programs to promote library services
  • Assist in planning and delivering library programs for children, teens, and adults
  • Instruct patrons on the use of the internet, computer applications, and other library services
  • Assist with fines and fees management, collection development, and opening/closing procedures
  • Ensure patrons follow library policies and procedures

Requirements
  • Bachelor's degree in a relevant field, preferably with a strong liberal arts background
  • Experience in public service, with the ability to work well with diverse patrons
  • Excellent interpersonal, oral, and written communication skills
  • Ability to work as part of a team and provide excellent customer service
  • Strong organizational and planning skills, including the ability to multitask
  • Proficiency in computer and technology skills, including MS Office and Google applications

Preferred Qualifications
  • Experience creating, conducting, and participating in community training, programming, and outreach
  • Spanish language proficiency

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