Library Assistant

4 weeks ago


New York, New York, United States The New York Public Library Full time
Job SummaryThe New York Public Library (NYPL) is seeking a highly skilled and detail-oriented Office Aide to provide exceptional customer service to our library users. This role will be scheduled for 35 hours per week during public service hours.

Key Responsibilities
  • Work as part of a team to provide public service and assist with outreach activities
  • Assist with reserves, inventory, circulation, and other related duties
  • Provide assistance to patrons on the use of computers and other technology or software
  • Prepare print and non-print library materials for circulation, involving some data entry at a PC
  • Process patron applications, including data entry, filing, and related tasks
  • Inspect and sort print and non-print materials
  • Assist with creating and carrying out improvements to staff procedures and user experience of the Library
  • Perform related duties as required

Requirements
  • High School diploma or its equivalent
  • Proficiency with Envisionware and Sierra preferred
  • Demonstrated knowledge of computer services including on-line searching and Library resources preferred

Core Values
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive

Work Environment
  • Public service library

Physical Duties
  • Light lifting required
  • Pushing book trucks
  • Sitting and standing for periods of time
  • Daily use of a computer

FLSA StatusNon-Exempt

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
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