Information Systems Coordinator

7 days ago


Byhalia, Mississippi, United States ABB Full time
About the Role

We are seeking a highly skilled Business Operations Specialist to join our team at ABB. As a key member of our organization, you will play a pivotal role in shaping our future and driving our success.

Key Responsibilities
  • Technical Support: Provide expert technical support to end users, identifying and resolving system data maintenance and troubleshooting hardware and network-related issues.
  • Systems Operations: Manage and monitor processes for Information Systems (IS) services, elevating our capabilities and driving our success.
  • Process Documentation: Prepare and maintain process documentation for system services, advising on the correct and effective use of services.
  • Measurement and Reporting: Apply and execute relevant measurement and reporting management practices to enable planning, controlling, reviewing, and auditing services to meet agreed Key Performance Indicator targets.
  • Consultation and Advice: Provide consultation, advice, and support for the installation of IS services or the change of existing IS services.
Requirements
  • Education: Bachelor's degree in Information Technology, Computer Science, or related field.
  • Experience: Blue Yonder Suite (WMS, TMS, OMS, LMS) experience or 2+ years of DC operational experience.
  • Skills: Strong communication and interpersonal skills, ability to work independently and as a team.
  • Authorization: Must have a work authorization that permits them to work for ABB in the US.


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