Patient Access Coordinator
6 days ago
As a Patient Access Specialist at Trinity Health, you will play a vital role in ensuring the smooth registration and billing process for our patients. Your primary responsibility will be to collect and verify patient demographic and financial information, as well as to determine insurance liability and co-payments. You will work closely with patients, families, and healthcare providers to provide excellent customer service and ensure accurate and timely submission of claims.
Key Responsibilities
- Collect and verify patient demographic and financial information, including insurance coverage and co-payments.
- Determine insurance liability and co-payments, and communicate with patients and families as needed.
- Work closely with patients, families, and healthcare providers to provide excellent customer service and ensure accurate and timely submission of claims.
- Perform routine account analysis and problem-solving to resolve patient account issues.
- Initiate billing and rebilling of accounts as necessary.
- Under limited supervision, determine need for and obtain authorization for treatment/procedures and assignment of benefits required.
- Provide information to patients concerning regulatory requirements and estimated costs of treatment.
Requirements
Education: High school diploma or equivalent combination of education and experience. Associate degree in Accounting or Business Administration highly desired.
Experience: Minimum of one year experience in a customer service role with financial responsibilities. Experience in healthcare, insurance, or managed care industries highly preferred. Experience performing medical claims processing, financial counseling, and clearance, or accounting also highly preferred.
Certification/Licensure: Completion of certification and skills competencies such as the Certified Revenue Cycle Specialist Professional (CRCSP) through the American Association of Healthcare Administrative Management (AAHAM) and/or Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM) preferred.
Why Trinity Health?
Trinity Health is one of the nation's top healthcare service providers, spanning five counties in Southeastern Michigan. We represent more than 2,700 physicians and 14,000 nurses and staff, and includes 5 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers. Saint Joseph Mercy Health System is part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, serving communities in 21 states with 86 hospitals, 128 continuing care facilities and home health and hospice programs.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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Ann Arbor, Michigan, United States Trinity Health Full time{"title": "Patient Access Specialist", "description": "Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Trinity Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesCollect and verify patient demographic and...
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