Patient Access Coordinator

2 weeks ago


Ann Arbor, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Trinity Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient demographic and financial information for accurate claims processing and electronic medical records.
  • Register and check-in patients, determining preliminary patient and insurance liability.
  • Analyze and resolve patient account issues, initiating billing and rebilling as necessary.
  • Obtain and verify medical authorization or referral forms, ensuring accuracy and compliance with regulatory requirements.
  • Utilize automated tools to facilitate accurate insurance information and educate patients on registration kiosks or online systems.
  • Escalate non-routine complex issues to the Patient Access Lead for resolution.
  • Maintain compliance with HIPAA and other regulatory requirements, protecting patient information and ensuring accurate records.
Requirements
  • High school diploma or equivalent combination of education and experience.
  • Minimum one year experience in a customer service role with financial responsibilities.
  • Experience in healthcare, insurance, or managed care industries highly preferred.
  • Completion of certification and skills competencies such as CRCSP or CHAA preferred.
Why Trinity Health?

We offer a competitive salary and shift differentials, a rich benefits package, and opportunities for growth and advancement throughout our organization. Visit our website to learn more about our benefits, culture, and career development opportunities.

Trinity Health is an Equal Opportunity Employer, committed to diversity, equity, and inclusion in all aspects of our organization.



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