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Bilingual Operations Manager

2 months ago

Houston, Texas, United States New York Life Full time

About the Role:

We are seeking a highly skilled and dynamic professional fluent in two languages to join our esteemed team at New York Life in Houston, TX, as a Bilingual Assistant Manager.

With a 175-year legacy of client dedication, we offer you the chance to be part of an exceptional organization known for delivering unparalleled service to clients.

Key Responsibilities:

  • Identify and recruit qualified candidates for agent positions in Houston.
  • Track and analyze weekly applicant data.
  • Arrange and conduct interviews with potential candidates.
  • Maintain communication with candidates and update the Senior Partner on recruitment progress.
  • Build strong relationships with recruiters and manage recruitment resources.
  • Plan and participate in career events and recruitment activities.
  • Search databases for resumes and conduct outreach to potential candidates.
  • Assist with onboarding processes, including licensing, contract preparation, and training agendas.
  • Manage business operations and ensure seamless execution of tasks.
  • Participate in regular staff meetings and contribute to team discussions.

Qualifications:

  • Proven ability to exceed objectives and drive business growth.
  • Strong verbal and written communication, with relationship-building skills.
  • Bachelor's degree or equivalent (preferred but not required).
  • Fluent in English and Vietnamese.
  • Skilled at working with diverse personalities and cultures.
  • Excellent interpersonal skills and a friendly demeanor.
  • Highly organized with attention to detail and ability to multitask.
  • Proficient in various computer applications and business software.
  • Dedicated work ethic and commitment to excellence.
  • Strong ability to prioritize tasks and manage multiple projects.
  • Positive and adaptable attitude, with a willingness to learn and grow.
  • Excellent telephone etiquette and customer service skills.
  • Receptive to feedback and coaching, with a desire to continuously improve.