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Bilingual Operations Manager

1 month ago

Houston, Texas, United States New York Life Full time
About the Role

We are seeking a highly skilled and bilingual individual to join our team at New York Life in Houston, TX, as a Bilingual Assistant Manager.

Key Responsibilities
  • Identify and recruit top talent for agent positions in Houston, leveraging strong communication and relationship-building skills.
  • Track and analyze weekly applicant data to inform recruitment strategies.
  • Conduct interviews with potential candidates and maintain open communication with them and the Senior Partner.
  • Build and maintain strong relationships with recruiters and manage recruitment resources effectively.
  • Plan and participate in career events and recruitment activities to attract diverse candidates.
  • Search databases for resumes and conduct outreach to potential candidates, utilizing excellent interpersonal skills.
  • Assist with onboarding processes, including licensing, contract preparation, and training agendas.
  • Manage social media platforms to promote the company's brand and attract top talent.
  • Participate in regular staff meetings to stay informed and contribute to team discussions.
Requirements
  • Proven ability to exceed objectives and drive results.
  • Strong verbal and written communication skills, with a focus on building relationships and resolving conflicts.
  • Bachelor's degree or equivalent (preferred but not required).
  • Fluency in English and Vietnamese, with the ability to communicate effectively with diverse personalities.
  • Excellent interpersonal skills, a friendly demeanor, and a strong work ethic.
  • Highly organized with attention to detail and proficiency in various computer applications.
  • Dedicated to excellence and committed to delivering exceptional results.
  • Strong ability to prioritize and multitask, with a positive and adaptable attitude.
  • Excellent telephone etiquette and customer service skills, with a receptive attitude to feedback and coaching.