Order Management Specialist
5 days ago
Order Management Specialist
Job SummaryWe are seeking a highly organized and detail-oriented Order Management Specialist to join our team at Philips. As an Order Management Specialist, you will be responsible for overseeing sales orders to ensure timely delivery of goods to customers, with a focus on maintaining order integrity and proactive communication to promptly address any issues.
Key Responsibilities- Order Integrity and Communication
- Ensure order integrity and timely communication with both internal and external customers to resolve any discrepancies in order dates.
- Update customer order details promptly in Project Management and ERP systems as directed by the Project Manager.
- Logistics and Supply Chain
- Align factory confirmed delivery dates with project manager requested dates and take necessary actions to minimize discrepancies.
- Track order shipments through Merge Center and customer sites, utilizing logistical databases and carrier websites to ensure on-time and complete deliveries; expedite deliveries when necessary.
- Customer Service
- Provide excellent customer service and communication to ensure customer satisfaction.
- Education and Experience
- Bachelor's degree or equivalent combination of education and/or relevant business experience preferred.
- 2+ years of Supply Chain related business experience is preferred.
- Skills and Abilities
- Excellent verbal, written, and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong organizational and problem-solving skills.
We are a health technology company dedicated to improving people's lives through innovative healthcare solutions. Our mission is to make a meaningful difference in the lives of our customers and employees.
- Learn More
- Discover our rich and exciting history.
- Learn more about our purpose.
- Read more about our employee benefits.
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