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Beauty Consultant, Fragrances Specialist
2 months ago
The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses the many sales services and tools offered to obtain and grow their business. The Beauty Advisor utilizes their knowledge to provide clients with personalized assistance to enhance their shopping experience and reach set goals.
Key Responsibilities- Generate a variety of approaches to problem solving and novel ideas
- Actively collaborate and contribute to a positive and inclusive team dynamic
- Constantly look for opportunities to improve the way things are done
- Demonstrate comfort in flexing all communication styles and establish positive interpersonal relationships
- Have a good sense of timing, be a good listener, and get cooperation with little disruption
- Have the ability to learn and utilize online sales tools and software and be comfortable using technology
- Preferred but not required: Experience within the Beauty industry
- Preferred but not required: Previously demonstrated successful sales experience
- Focus on achieving and exceeding individual sales goals, event sales goals, and department daily & monthly sales goals
- Provide a dynamic service presence to each location
- Be skilled at asking appropriate questions to identify a client's needs in order to effectively provide them guidance or directions
- Actively participate in social media to grow your personal brand and business
- Demonstrate professional make-up and treatment consultation and application
- Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative
- Cross sell beyond one line to drive results and build client loyalty
- Be thoroughly knowledgeable on all in-store services and proactively offer the appropriate service to a client to further personalize and enhance their shopping experience
- Maintain a positive image as a liaison between the company and Account Executives
- Utilize online sales resource tool to record and maintain client information and preferences to drive your business
- Focus all efforts on providing an exceptional client experience from approach, to application, to closing the sale and following up with the client
- Maintain counter standards by ensuring a clean, tidy and welcoming space
- Ad hoc responsibilities as needed
- Be a part of a team of disruptors focused on stores and redefining the luxury experience
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount
