Retail Operations Manager

2 days ago

North Augusta, South Carolina, United States Hibbett Retail, Inc. Full time
Job Title: Manager in Training

The Manager in Training is a key role within Hibbett Retail, Inc. that assists the Store Manager in overseeing the overall operations and administrative duties of the store. This individual is knowledgeable in each product area or department and plays a crucial role in determining the methods and approaches necessary to accomplish the store's goals and initiatives.

Key Responsibilities:
  • Assist the Store Manager in controlling the assets of Hibbett I City Gear
  • Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities
  • Assume responsibility of the entire store in the absence of the Store Manager
  • Provide knowledge and guidance to employees and customers in all departments
  • Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments
  • Direct staff to ensure each department's responsibilities and standards are completed
  • Keep the Store Manager informed about inventory movement and customer trends
  • Assure quality customer service is maintained
  • Perform general administrative duties as needed

Requirements:
  • Experience working in a retail environment, preferably in footwear and athletic apparel
  • 1-3 years of customer service experience
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Ability to assist in managing a team and keep up with overall goals and profits
  • Self-starter with initiative to take on important tasks without being asked
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
  • Team-player passionate about outstanding customer service and selling merchandise

Supervisory Responsibilities:

The Manager in Training will supervise employees in the absence of the Store Manager, carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. This includes interviewing, training employees, planning, assigning, and directing work, and resolving problems.

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