Operations Director

2 weeks ago


North Augusta, South Carolina, United States SRP Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at SRP Federal Credit Union. The successful candidate will be responsible for leading our operations team and ensuring the smooth delivery of our services to our members.

Key Responsibilities
  • Lead and manage the operations team to achieve business objectives and deliver high-quality services to members.
  • Develop and implement operational processes and procedures to improve efficiency and effectiveness.
  • Collaborate with other departments to ensure seamless delivery of services and achieve business goals.
  • Manage and maintain relationships with vendors and partners to ensure timely and cost-effective delivery of services.
  • Monitor and analyze operational performance metrics to identify areas for improvement and implement corrective actions.
  • Develop and implement training programs to ensure employees have the necessary skills and knowledge to perform their jobs effectively.
  • Ensure compliance with regulatory requirements and internal policies and procedures.
Requirements
  • Minimum 3 years of experience in operations management or a related field.
  • Proven track record of leading and managing high-performing teams.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex data and make informed decisions.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
Preferred Qualifications
  • Experience working in a financial institution or credit union.
  • Knowledge of regulatory requirements and compliance.
  • Experience with process improvement and change management.
  • Certifications such as Six Sigma or Lean.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced operations professional looking for a new challenge, please submit your application.


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