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Retail Ambassador

2 months ago

Glendale, California, United States Läderach North America Full time
About the Role

Läderach North America is seeking a highly motivated and customer-focused Retail Ambassador to join our team. As a Retail Ambassador, you will be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our clients.

Key Responsibilities
  • Customer Service: Deliver outstanding in-store customer experience, including providing thorough and accurate information on Läderach products.
  • Sales and Register Duties: Execute product sales and register duties, including shop and shelf care, gift packaging, and in-shop order fulfillment.
  • Target Sales Goals: Target the store sales goals through helpful recommendations and upselling opportunities.
  • Compliance and Loss Prevention: Help achieve in-store compliance and loss prevention standards.
  • Merchandising and Food Safety: Follow merchandising and food safety protocols.
  • Support Store Managers: Support store managers with visual merchandising set up and other store-related projects.
Desired Qualifications
  • Experience: Experience in premium retail or similar fast-paced, customer-minded environment.
  • Interpersonal Skills: Equipped with strong interpersonal skills (ability to communicate effectively).
  • Reliability and Flexibility: Reliable and flexible (including the availability to work extended hours, weekends, and holiday hours based on store needs).
  • Quality Mindset: Quality-minded with keen attention to detail.
  • Language Skills: Ability to speak multiple languages.
  • Chocolate Passion: Passionate about chocolate.
Compensation and Benefits
  • Hourly Rate: $18 an hour.
  • Premium Holiday Pay: Premium holiday pay.
  • Läderach Products Discount: Läderach products discount.