Customer Experience Ambassador
12 hours ago
Lderach North America is seeking a highly motivated and customer-focused Customer Experience Ambassador to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service, promoting our premium chocolate products, and maintaining a clean and organized store environment.
Key Responsibilities
- Provide outstanding customer service, answering questions and making recommendations on our fine chocolate products
- Execute sales and register duties, including shop and shelf care, gift packaging, and in-store order fulfillment
- Target store sales goals through helpful product recommendations
- Help achieve in-store compliance and loss prevention standards
- Follow merchandising and food safety protocols
- Support store managers with visual merchandising setup and other store-related projects
Requirements
- Experience in premium retail or similar fast-paced, customer-minded environment
- Strong interpersonal skills, with the ability to communicate effectively
- Reliable and flexible, with the ability to work extended hours, weekends, and holiday hours based on store needs
- Quality-minded with keen attention to detail
- Ability to speak multiple languages
- Passion for chocolate
Benefits
- $18 an hour
- Premium holiday pay
- Lderach products discount
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