Customer Experience Ambassador

12 hours ago


Glendale, California, United States Lderach North America Full time
Job Summary

Lderach North America is seeking a highly motivated and customer-focused Customer Experience Ambassador to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service, promoting our premium chocolate products, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide outstanding customer service, answering questions and making recommendations on our fine chocolate products
  • Execute sales and register duties, including shop and shelf care, gift packaging, and in-store order fulfillment
  • Target store sales goals through helpful product recommendations
  • Help achieve in-store compliance and loss prevention standards
  • Follow merchandising and food safety protocols
  • Support store managers with visual merchandising setup and other store-related projects

Requirements
  • Experience in premium retail or similar fast-paced, customer-minded environment
  • Strong interpersonal skills, with the ability to communicate effectively
  • Reliable and flexible, with the ability to work extended hours, weekends, and holiday hours based on store needs
  • Quality-minded with keen attention to detail
  • Ability to speak multiple languages
  • Passion for chocolate

Benefits
  • $18 an hour
  • Premium holiday pay
  • Lderach products discount


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