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Director of Operations

2 months ago

Canton, Ohio, United States Topgolf Full time

Job Summary

Topgolf is seeking a highly skilled and experienced Director of Operations to lead our operations team and drive business growth. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies to improve efficiency and effectiveness.

Key Responsibilities

  • Develop and implement operational strategies to improve efficiency and effectiveness.
  • Provide leadership and direction to department heads and staff, fostering a culture of collaboration and continuous improvement.
  • Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
  • Manage budgets, financial forecasts, and resource allocation to optimize operational performance.
  • Collaborate with cross-functional teams to ensure seamless coordination of operations across the organization.
  • Oversee facility management, maintenance, and safety protocols.
  • Ensure compliance with regulatory requirements and industry standards.
  • Develop and implement policies and procedures to enhance operational efficiency and maintain quality standards.
  • Lead and support the training and development of operational staff.
  • Identify opportunities for business growth and expansion, contributing to strategic planning initiatives.

Critical Skills & Experience Requirements

  • Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree is a plus.
  • Proven experience in a senior leadership role overseeing operations.
  • Strong financial acumen and budget management skills.
  • Excellent strategic planning and problem-solving abilities.
  • Effective leadership and team management skills.
  • Outstanding communication and interpersonal skills.
  • Experience in a similar industry or organization is preferred.
  • Proficiency in data analysis and performance metrics.
  • Knowledge of regulatory and compliance requirements.
  • Ability to adapt to a dynamic and fast-paced environment.