Restaurant Operations Manager

1 month ago


Woodstock, Illinois, United States Rosati's Pizza Full time
Restaurant Manager Job Description

Rosati's Pizza is a family-owned Italian food and pizza restaurant with a rich history in Chicago. We're seeking a skilled Restaurant Manager to lead our team and deliver exceptional customer experiences.

Key Responsibilities:
  • Coordinate daily front and back of the house restaurant operations to ensure seamless service and high-quality food.
  • Deliver superior service and maximize customer satisfaction by responding efficiently and accurately to customer complaints.
  • Organize and supervise shifts, appraise staff performance, and provide feedback to improve productivity.
  • Estimate future needs for goods, kitchen utensils, and cleaning products to maintain efficient operations.
  • Ensure compliance with sanitation and safety regulations and control operations costs to identify measures to cut waste.
  • Create detailed reports on weekly, monthly, and annual revenues and expenses to inform business decisions.
  • Promote the brand in the local community through word-of-mouth and events to drive growth and loyalty.
  • Train new and current employees on proper customer service practices and implement policies and protocols to maintain future restaurant operations.
Requirements:
  • Proven work experience as a Manager in the restaurant/hospitality industry with a strong track record of customer service and leadership.
  • Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff.
  • Strong leadership, communication, motivational, and people skills to motivate staff in a positive and creative manner.
  • Acute financial management skills to control operations costs and identify measures to cut waste.
  • BS degree in Business Administration, hospitality, management, or culinary schooling is a plus.
Benefits:
  • Competitive Hourly Wages
  • Friendly, Team-Oriented Environment
  • Excellent Growth Opportunities

Rosati's Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron, and Al Rosati. With a commitment to flavorful food and authentic hiring practices, we're looking for a skilled Restaurant Manager to join our team.



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