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Lead Technical Content Manager

2 months ago

San Francisco, California, United States DigitalOcean Full time
Curious about the inner workings of cloud technology?

At DigitalOcean, we are dedicated to simplifying cloud computing, allowing developers to focus on building innovative software solutions. Our mission-critical infrastructure and fully managed services empower startups and small to medium-sized enterprises (SMEs) to quickly deploy and scale modern applications. As a remote-first company, our team members, like our clients, are located globally.

The Developer Content Team at DigitalOcean is on the lookout for an experienced Lead Technical Content Manager to enhance our technical documentation by spearheading various aspects of our content strategy, overseeing a team of technical writers, and ensuring excellence in all technical materials published on our Community platform.

In this role, you will generate new content ideas and provide constructive feedback to writers on articles that delve into software development, DigitalOcean products, Linux infrastructure management, and software installation and configuration. You will champion our audience by aligning content with our style guidelines, ensuring clarity and functionality, and revising articles as necessary. The ideal candidate will possess a background in technical writing or editing, with a passion for being both a mentor and an active contributor to content creation while also shaping the broader vision of our content strategy.
Key Responsibilities
  • Compose, edit, and publish tutorials on practical projects related to software development, system administration, AI/ML, and DevOps.
  • Oversee our technical content strategy, proposing new topics and establishing processes to enhance team efficiency in content delivery.
  • Lead a team of technical writers, offering editorial guidance and supporting their professional development.
  • Leverage metrics and data analysis to refine content strategies, ensuring alignment with business goals while maintaining a strong focus on high-quality educational resources.
  • Apply your editorial expertise to enhance the technical accuracy, clarity, and overall quality of each tutorial to achieve optimal outcomes for developers.
  • Foster collaboration with other teams, including Developer Marketing, Developer Community, and Developer Advocacy.
  • Test the tutorials you publish to confirm their functionality.
  • Prioritize content maintenance based on various metrics and business considerations.
What You Bring to DigitalOcean
  • Proven experience in writing and editing technical content for developer communities on subjects such as software development, AI/ML, or system administration.
  • Familiarity with at least one of the following front-end technologies: JavaScript, React, or Angular.
  • Experience with at least one of the following back-end technologies: Go, Python, or Django.
  • Ability to articulate software development concepts and best practices while researching new and unfamiliar topics.
  • Comfort in providing and receiving candid and thorough feedback.
  • Experience with the Linux command line, web application setup, deployment, and overall Linux server management is advantageous.
  • Knowledge of DigitalOcean's existing content library and products is a plus.
Why Join DigitalOcean?
  • Be Proud of Your Work. Join a forward-thinking technology company that is committed to simplifying cloud computing, enabling builders to focus on creating impactful software. As part of our team, you will embody a proactive mindset, taking ownership and responsibility for our customers, products, and decisions.
  • Invest in Your Career Development. At DigitalOcean, you will have the opportunity to do your best work. Collaborate with some of the brightest minds in the industry within a high-performance environment that encourages innovative thinking. Our organizational development team offers resources to support your growth, including reimbursement for relevant conferences, training, and education. All employees have access to a vast library of online courses to facilitate continuous learning.
  • Prioritize Your Well-Being. Regardless of your location, we offer a competitive benefits package to support your overall well-being, including a work-from-home stipend, wellness allowance, and flexible time-off policies. While our benefits philosophy is consistent globally, specific offerings may vary based on local regulations.
  • Enjoy Competitive Compensation. The salary range for this position is competitive, reflecting market data, relevant experience, and skills. You may also be eligible for a performance-based bonus, along with equity compensation for qualified employees.
  • Embrace Diversity and Inclusion. We are an equal-opportunity employer, recognizing that diverse perspectives strengthen our teams and enhance our products. We take diversity and inclusion seriously and do not discriminate based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
*This is a remote position

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