Anatomic Pathology Client Service Specialist

1 week ago


Chicago, Illinois, United States University of Chicago Medicine Full time
Job Summary

We are seeking a highly skilled Client Service Specialist to join our Anatomic Pathology team at the University of Chicago Medicine. As a key member of our team, you will be responsible for providing exceptional service to our laboratory outreach clients, physicians, and staff in a fast-paced environment.

Key Responsibilities:

  • Provide high-quality service to laboratory outreach clients, physicians, and staff
  • Perform accessioning of consultation and referral materials, supporting transfer of patient care to UCM or providing secondary opinions to Outreach clients
  • Support send-back of patient materials to originating facilities and coordination/mailing of referral tests to external labs and triage of specimens to in-house laboratories
  • Manage inventory, including collection supplies, requisitions, and fax machine supplies, to ensure compliance standards are upheld
  • Monitor and record quality control/safety data as required by accrediting agencies

Requirements:

  • Associate's degree in clinical laboratory science, life sciences, or related field from an accredited college or university
  • Knowledge and ability to use automated and conventional laboratory equipment
  • Superior and proven customer service skills, including positive language, clear communication, and phone etiquette

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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