HR Workforce Support Specialist

4 weeks ago


Fitchburg, Massachusetts, United States Avery Dennison Full time
Job Description

Avery Dennison is seeking a highly skilled Workforce Support Specialist to join our team. The successful candidate will provide day-to-day HR support to employees and leaders across multiple sites in the US.

Key Responsibilities
  • Provide positive employee relations and manager capability support across our sites.
  • Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement.
  • Work in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly, and comprehensive way.
  • Support employees and managers with traditional support type of activities such as promotions, investigations, corrective actions, PIPs terms, and restructuring activities.
  • Main point of contact for employees for HR related inquiries, complaints, and customer service.
  • Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities, etc.
  • Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development, etc.
  • Coach employees and leaders as needed on how to navigate and resolve key leadership processes, managing conflicts, etc.
  • Build and maintain relationships and partnerships with assigned sites/groups.
  • Master our digital toolset, in particular ad.a/ServiceNow. Support and resolve regional employee relations issues using ServiceNow.
  • Support key projects passionate about new process or capability development/improvement.
Requirements
  • Excellent verbal and written communication skills.
  • Detailed understanding of human resources and labor relations principles, practices, and procedures.
  • Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed.
  • Ability to successfully use digital case management and workflow management tools to complete core activities.
  • Ability to create and maintain positive relationships with employees, functional leaders, and other stakeholders.
  • Ability to compile, research, and analyze information.
  • Ability to compose and present comprehensive reports.
Qualifications
  • Bachelor's degree in Human Resources, Business, or related field required.
  • At least one to four years of related experience required.
  • The role will require occasional travel to various manufacturing sites across the US.

Avery Dennison is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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