Audiovisual Field Engineer
3 days ago
Job Summary:
HireSparks AV Recruiting is seeking an experienced Audiovisual Field Engineer to join our team. As an Audiovisual Field Engineer, you will be responsible for providing technical support for audiovisual, videoconferencing, and IT systems.
Key Responsibilities:
- Provide technical support for audiovisual, videoconferencing, and IT systems.
- Diagnose and resolve system problems, including audiovisual, videoconferencing, and IT-related issues.
- Repair and maintain audiovisual, videoconferencing, and IT-related systems, including re-terminating cables.
- Configure and program equipment for various applications.
- Interface with manufacturers to identify and resolve issues.
- Make recommendations on whether to repair or replace defective products.
- Effectively communicate and document activities, including keeping records up to date and entering accurate timesheet information.
- Deliver technical training and guidance to clients and team members.
- Provide professional customer service, including building technical credibility with clients.
- Represent the company with clients, demonstrating empathy, patience, and competence.
- Communicate complex technical concepts to peers, clients, and management.
- Coordinate activities with subcontractors, manufacturers, and company personnel.
- Maintain digital records and a positive work attitude.
Requirements:
- CTS, CTS-I, CTS-D certifications preferred.
- At least 5 years' experience installing and commissioning audiovisual equipment and systems.
- Crestron configuration and firmware updating.
- Crestron Toolbox.
- Crestron programming, preferred.
- Q-Sys, preferably certified.
- Biamp, preferably certified.
- DSP programming for Biamp, QSYS, DBX.
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