Certified Recovery Support Specialist

2 weeks ago

New York, New York, United States Spring Health Full time
Position Overview

Our Vision: To dismantle barriers to mental wellness.

Spring Health is a holistic mental health solution tailored for employers and health plans. We leverage clinically validated technology known as Precision Mental Healthcare to accurately identify and deliver the most effective interventions for each individual, whether that includes mindfulness practices, coaching, therapy, medication, or other methods.

Currently, Spring Health partners with over 800 organizations, ranging from innovative start-ups to established Fortune 500 companies, providing essential mental health services to thousands of employees worldwide. Our growth has been supported by over $370 million in funding from esteemed investors, leading to a valuation of $2.5 billion.

Role Summary: Under the supervision of the Clinical Manager, the Recovery Support Specialist will collaborate with our clinical and support teams to offer tailored assistance to individuals experiencing Substance Use Disorder (SUD). Drawing on personal experience and specialized training, the Recovery Support Specialist will support members on their recovery journey, helping them access resources, develop coping strategies, and maintain motivation toward their recovery objectives.

Key Responsibilities:

  • Deliver personalized peer support to individuals with SUD, utilizing personal recovery experiences to inspire members.
  • Create customized recovery plans in partnership with members, emphasizing their distinct strengths and requirements.
  • Work alongside clinical and support teams to ensure a cohesive, integrated approach to member care.
  • Document member interactions, progress, and outcomes accurately and promptly.
  • Advocate for members, assisting them in accessing vital community resources and services.
  • Engage in continuous training and professional development to remain updated on best practices in peer recovery support.
  • Support the onboarding and mentoring of new team members.
  • Carry out additional responsibilities as assigned by supervisors or management.

Success Indicators:

  • High levels of member satisfaction and engagement, as reflected in survey results and retention metrics.
  • Effective development and execution of individualized recovery plans for members.
  • Positive outcomes demonstrated by member progress in reaching recovery goals.
  • Successful collaboration with clinical and support teams, leading to integrated and comprehensive care for members.
  • Timely and precise documentation of all member interactions and progress.

Qualifications:

  • Certification as a Recovery Support Specialist.
  • A minimum of 2 years of experience providing peer support to individuals with SUD.
  • Personal experience with substance use recovery, showcasing a strong commitment to the recovery process.
  • In-depth understanding of recovery principles, techniques, and best practices, including motivational interviewing and stages of change.
  • Exceptional interpersonal and communication skills, with the ability to establish trust and rapport with members.
  • Capacity to work collaboratively within a multidisciplinary team.
  • Proactive problem-solving skills and resourcefulness in navigating complex care systems.
  • Proficiency in Google Office Suite (Docs, Sheets, Slides, Forms, etc.).
  • Commitment to maintaining confidentiality and adhering to ethical standards in all member interactions.

The target hourly wage for this role is between $32.00 and $39.60, accompanied by a competitive total rewards package that includes stock options and benefits. Individual compensation may vary based on experience, location, internal equity, and other relevant business factors. We conduct annual reviews of employee compensation to ensure fairness and competitiveness.

Spring Health is dedicated to fostering a diverse, inclusive, and authentic workplace. We actively encourage individuals from underrepresented communities to apply, even if they do not meet every qualification.

Benefits Offered by Spring Health:

Your Health:

  • Comprehensive health, dental, and vision benefits commencing on your first day, along with an individual One Medical account valued at $199/year per user. HSA and FSA options are available.
  • A yearly allocation of complimentary visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • 10 designated sick days annually.
  • Flexible paid time off in addition to 12 paid holidays throughout the year.
  • Access to Gympass, a virtual benefit offering wellness coaching and budget management.
  • Spring Renewal: After four years with the company, you will receive a fully paid four-week sabbatical to recharge.

Supporting You Financially:

  • Our People team benchmarks all salaries using the Radford Global Compensation Database to ensure competitive pay.
  • In addition to competitive salaries, Spring Health offers incentive pay based on role and equity that begins vesting after your first year.
  • Employer-sponsored 401(k) matching of up to 2% after 90 days of employment.

Creating a Thriving Culture:

  • Flexible work arrangements: 66% of Spring Health team members work fully remote, while 33% operate in a hybrid model.
  • Focus Fridays: Dedicated time for uninterrupted work.
  • Quarterly Focus Weeks to minimize distractions and enhance productivity.
  • Up to $1,000 for professional development reimbursement each year.
  • $200 annual donation matching to support your preferred causes.

What to Expect:

  • High accountability and impact expectations.
  • A fast-paced work environment with rapid growth and decision-making.
  • Empowerment to set personal boundaries while adapting as needed.
  • Opportunities to create innovative processes and products.
  • Direct communication and continuous feedback to foster growth.
  • Adaptability to change as the company evolves.

Spring Health is an equal opportunity employer, committed to creating an inclusive environment for all employees.

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