Guest Services Representative

1 week ago


Schaumburg, Illinois, United States Aimbridge Hospitality Full time
Position Overview:
As a Front Desk Agent, you will play a crucial role in providing exceptional service to our guests at Aimbridge Hospitality. Your primary duty will be to welcome and register guests, ensuring a smooth check-in and check-out process while delivering outstanding customer service throughout their stay.

Key Responsibilities:
1. Greet and register guests in a friendly and professional manner.
2. Manage the front desk operations, ensuring efficient service delivery.
3. Handle guest inquiries and resolve any issues that may arise during their stay.
4. Process guest check-outs and settle accounts accurately.
5. Maintain a clean and organized front desk area.

Qualifications:
Previous experience in hospitality or customer service is preferred. Strong communication skills and a commitment to providing excellent guest experiences are essential for success in this role.

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