Housekeeper - Guest Room Attendant

2 days ago


Schaumburg, Illinois, United States Courtyard Schaumburg Full time
Job Summary:

Night Shift, Part-time, $16/hr, Weekend Availability Required, Shifts: 5pm-1am/6pm-2am.

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking carts with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

In some instances, this role would also be responsible for conducting deep cleaning activities within the guest room in conjunction with preventative maintenance tasks.

Responsibilities:
  • Qualifications:
    • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
    • This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
    • Must be able to convey information and ideas clearly.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must work well in stressful, high-pressure situations.
  • Job Responsibilities:
    • Approach all encounters with guests and employees in a friendly, service-oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Thoroughly clean and restock the required number of guest rooms per shift.
    • Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
    • Remove all trash and dirty linen from guest rooms.
    • Perform other tasks/jobs as assigned by the supervisor or manager.
    • May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
    • Deep cleaning tasks may include but are not limited to changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.
Property Details:

Courtyard by Marriott Chicago Schaumburg/Woodfield Mall is located in the heart of Schaumburg, steps from top corporate businesses, over 200 restaurants, and Woodfield Mall.

Every room is equipped with free Wi-Fi and a convenient mini-fridge.

Guests can sit back and relax on a comfy pullout sofa in front of a flat-screen TV with premium cable.

Unmatched by other Schaumburg hotels, we offer an onsite Bistro serving healthy breakfast items, Starbucks coffee, and a delicious dinner menu with a full bar.

With an interactive GoBoard, free property-wide Wi-Fi, and free shuttle service within a 5-mile radius, business travelers from Paylocity, Experian, Canon, and ITW can get work done anywhere.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels.

Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits:
  • Now offering Daily Pay. Ask your Recruiter for more details.
  • Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.


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