Customer Service Representative
2 weeks ago
We are seeking a highly organized and efficient individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our agency, you will play a vital role in supporting our insurance agents in gaining and keeping customers.
Key Responsibilities- Establish and maintain strong customer relationships through prompt and friendly service.
- Provide accurate and timely information to customers regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options and promote the development of our business.
- Utilize excellent communication skills to efficiently meet the needs of customers and colleagues.
- Exceptional organizational and time management skills.
- Ability to quickly adapt to multiple platforms in State Farm systems.
- Ability to multitask and maintain accurate records, set follow-up tasks, and complete tasks daily, weekly, and monthly.
- Exceptional communication skills with the ability to communicate professionally by phone, email, texting, and virtually.
- Understanding of the insurance marketplace, with insurance licensing preferred.
- Ability to set, confirm, and prepare agents for appointments.
- Exceptional technical skills, including keyboarding and operating multiple line phone systems.
- Motivated by a goal-oriented, high-energy, fast-paced team environment.
- Bilingual Spanish.
- Hourly pay plus commission/bonus.
- Paid time off (vacation and personal/sick days).
- Health and dental benefits.
- Retirement plan.
- Group life insurance.
- Growth potential and opportunity for advancement within our office.
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Customer Service Representative
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Hoover, AL, USA, United States OnTime Service Full timeAbout OnTime ServiceWe are a locally owned and operated company that has been serving the community since 1975. Our mission is to provide exceptional customer service and leave a positive impact on every interaction.Job SummaryWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a Customer Care...
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Customer Service Representative
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Hoover, AL, USA, United States OnTime Service Full timeAbout OnTime ServiceWe are a locally owned and operated company that has been serving our community for over 45 years. Our mission is to provide exceptional customer service and to leave a positive impact on every customer we interact with.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...
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