Gaming Systems and Technical Support Specialist

4 days ago


Las Vegas, Nevada, United States Terrible Herbst Full time
Job Summary

The Gaming Systems and Technical Support Specialist will be responsible for installing, maintaining, and supporting the Konami Synkros system for the slot route and multiple casinos.

Key Responsibilities:

  • Resolve customer issues through phone, network, and on-site support
  • Install and test systems at new and existing locations
  • Maintain accurate inventory records of installed software
  • Manage software and procedures for upgrades
  • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule
  • Analyze and make recommendations for hardware and software standardization
  • Create user accounts and manage access control based on company policies
  • Terminate and test network cabling

Requirements:

  • Previous experience with desktop hardware, slot accounting/player tracking, and network connectivity is a plus
  • Strong customer service and interpersonal communication skills
  • Strong systems troubleshooting skills required
  • Excellent analytical, organizational, and administrative skills
  • Proficient computer skills

Work Environment:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 50 pounds at times
  • Must be able to access and navigate each department at the organization's facilities with reliable transportation


  • Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    About the RoleWe are seeking a highly skilled Systems Support Specialist II to join our team at Konami Gaming, Inc. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesProvide technical support for the SYNKROS casino...


  • Las Vegas, Nevada, United States Light and Wonder, Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Project Manager to join our Gaming team at Light and Wonder, Inc. As a Technical Project Manager, you will play a critical role in overseeing projects that leverage our proprietary Game Development Kit (GDK).Key ResponsibilitiesCreate and maintain long-term and short-term plans for GDK releases,...


  • Las Vegas, Nevada, United States Light and Wonder, Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Project Manager to join our Gaming team at Light and Wonder, Inc. As a Technical Project Manager, you will play a critical role in overseeing projects that leverage our proprietary Game Development Kit (GDK).Key ResponsibilitiesCreate and maintain long-term and short-term plans for GDK releases,...


  • Las Vegas, Nevada, United States Bluberi Gaming USA Inc Full time

    Job DescriptionBluberi Gaming USA Inc is seeking a skilled Game Performance Optimization Specialist to join our team. As a key member of our Data Team, you will play a critical role in driving business growth and innovation through data-driven insights.About the CompanyBluberi Gaming USA Inc is a leading provider of casino gaming solutions, with a strong...


  • Las Vegas, Nevada, United States Light and Wonder, Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Project Manager to join our Gaming team at Light and Wonder, Inc. As a Technical Project Manager, you will play a critical role in overseeing projects that leverage our proprietary Game Development Kit (GDK).Key ResponsibilitiesDevelop and maintain long-term and short-term plans for GDK releases,...


  • Las Vegas, Nevada, United States Light and Wonder, Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Project Manager to join our Gaming team at Light and Wonder, Inc. As a Technical Project Manager, you will play a critical role in overseeing projects that leverage our proprietary Game Development Kit (GDK).Key ResponsibilitiesDevelop and maintain long-term and short-term plans for GDK releases,...


  • Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    Job DetailsJob LocationLas Vegas, NVPosition TypeFull TimeDescriptionKonami Gaming is seeking a Senior Software Engineer IV, Unity Game Developer to contribute to key game product development.This position is responsible for researching, designing, and developing innovative software in support of the strategic development roadmap for the Games Division.The...


  • Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer IV, Unity Game Engineer to join our team at Konami Gaming, Inc.Key ResponsibilitiesAnalyze software requirements to determine feasibility of design within time and cost constraints.Formulate and design software systems, using scientific analysis and mathematical models to predict and...


  • Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer IV to join our Unity game development team at Konami Gaming, Inc.As a key member of our team, you will be responsible for designing, developing, and testing innovative software solutions to support our strategic game development roadmap.Key ResponsibilitiesAnalyze software requirements to...

  • Technical Artist II

    3 weeks ago


    Las Vegas, Nevada, United States Aristocrat Gaming Full time

    Job DescriptionAristocrat Gaming is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We...


  • Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    Job SummaryKonami Gaming, Inc. is seeking a skilled Database Administrator II to support the company's database needs. The successful candidate will be responsible for implementing changes to the database and its structure, as well as performing installations and maintenance of new and existing customer systems.Key Responsibilities Perform installations and...


  • Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    About the RoleKonami Gaming, Inc. is seeking a highly skilled Software Engineer II to join our team in Las Vegas. As a key member of our game development team, you will be responsible for designing, developing, and testing software systems for our gaming products.Key Responsibilities:Analyze software requirements to determine feasibility of design within...


  • Las Vegas, Nevada, United States Konami Gaming, Inc. Full time

    About the RoleWe are seeking a highly skilled Database Administrator II to join our team at Konami Gaming, Inc. This is a full-time position that requires a strong background in database administration, with a focus on Oracle databases.Key ResponsibilitiesImplement and maintain databases used by the Konami Casino Management System (SYNKROS) and related...


  • Las Vegas, Nevada, United States MS Shift, Inc. Full time

    Technical Support SpecialistMS Shift, Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our high-end clients, troubleshooting technical issues, and ensuring the reliability and security of our systems.Key Responsibilities:Deliver exceptional...

  • Game Producer

    1 day ago


    Las Vegas, Nevada, United States Light and Wonder, Inc. Full time

    Job SummaryThe Game Producer role at Light and Wonder, Inc. is a key position in the development of electronic gaming products. As a Game Producer, you will be responsible for providing direction in the development, testing, and release processes for new products or enhancements to existing products. This includes working with creative and technical...


  • Las Vegas, Nevada, United States Gaming Labs International Full time

    About Gaming Laboratories InternationalGaming Laboratories International (GLI) is a global leader in the testing and certification of gaming devices and systems. With over 35 years of experience, we have established a reputation for integrity and excellence in the casino and gambling industry.Job SummaryWe are seeking a highly organized and detail-oriented...


  • Las Vegas, Nevada, United States Gaming Labs International Full time

    About Gaming Laboratories InternationalGaming Laboratories International (GLI) is a global leader in the testing and certification of gaming devices and systems. With over 35 years of experience, we have established a reputation for integrity and excellence in the casino and gambling industry.Job SummaryWe are seeking a highly organized and detail-oriented...


  • Las Vegas, Nevada, United States Centene Corporation Full time

    Job Title: IT Technical Support Specialist IIIJob Summary:We are seeking an IT Technical Support Specialist III to join our team at Centene Corporation. As a key member of our IT department, you will provide technical support to end users and site IT infrastructure, troubleshooting hardware and software problems, and analyzing events to resolve immediate...


  • Las Vegas, Nevada, United States Aristocrat Gaming Full time

    About the RoleWe are seeking a highly analytical and detail-oriented Sales Operations Specialist to support our sales team in driving revenue growth and optimizing sales processes. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of sales processes and methodologies.Key ResponsibilitiesAct...

  • Project Manager

    1 day ago


    Las Vegas, Nevada, United States International Gaming Technology Inc. Full time

    Job SummaryWe are seeking a highly skilled Project Manager to join our team at International Gaming Technology Inc. The successful candidate will be responsible for coordinating all aspects of a product or service project for a client, from inception to installation.Key ResponsibilitiesCoordinate all aspects of a product or service project for a client, from...